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Support
Meeting challenges. Surpassing expectations.

Our technical support, engineering, and quality assurance departments are managed jointly, so that our support personnel are always well informed of new product functionality and issues can be quickly resolved. In addition, we offer different levels of support to suit your requirements.
Technical Support  |  Authorization Request
North America & International 
Head Office (PST) 
Tel: 1.604.244.8387 
6:30am - 6:30pm Monday - Thursday 
6:30am - 4:30pm Friday 
Europe 
Europe (CET) 
Tel: +31 10 258 78 78 (The Netherlands)  
8:30 - 17:00 CET Monday - Friday 
Email: support@transoftsolutions.com 

  Technical Support Inquiries
   Fill in our online technical support form

If you are a MAP (Maintenance Assurance Program) subscriber, please have your MAP license number ready.
With MAP you get front-of-the-line, priority support from our expert technical staff.

Your request will be queued based on service level priorities. All MAP clients get priority service. If you are unsure if you are a MAP client, our technical support staff will determine that based on your license number, so please have that information on hand when calling us direct or filling in our online technical support form.

Find out more about MAP(Maintenance Assurance Program) and how being a subscriber can benefit you.

  Software Authorization Key Request
   Fill in our online authorization key request form

For clients who have recently purchased and need to authorize their software, please call us directly or fill out the online authorization key request form.