DevOps QA Analyst

Richmond, BC, Canada
North America

Have a passion for software?  Join a world leader and make a difference! Transoft Solutions is an international leader in the development of innovative software for the transportation engineering design sector. With offices in eight countries around the world, we provide transportation professionals with productivity-enhancing tools they can trust, giving them the confidence to build the safest and most efficient roads, ports, airports and rail systems.  Celebrating our 27th year at Transoft, we are proud of the extent of our customer base – over 30,000 users in 120 countries worldwide.

Our company’s success is a result of our amazing work culture, our innovative and highly sought-after products, and the superb customer service we deliver. This winning combination makes working at Transoft an exciting and rewarding experience.

We currently have an opening for a DevOps QA Analyst at our Head Office in Richmond British Columbia, CANADA.

ABOUT THE OPPORTUNITY

Under the direction of the Director, DevOps and in close collaboration with the Web/CRM Team Coordinator, the DevOps QA Analyst is responsible for testing customizations, tools and services related to our CRM, licensing and invoicing systems.

 ESSENTIAL RESPONSIBILITIES:

  • Analyze requests related to ERP from internal and external stakeholders.
  • Participate in development and the design process of ERP customizations, and develop test plans.
  • Carry out testing of ERP customizations.
  • Record and report test status and results.
  • Maintain issue list in JIRA and Common Problems/FAQ in Confluence.
  • Provide CRM related technical support for users.
  • Work with team members to upkeep all related documentation, data schema and integrity of database.
  • Assist team members in troubleshooting and resolving problems related to our website, applications and all other web components.

ABOUT YOU

You are curious by nature and have innate ability to figure out how things work. You are impressed with quality products. You want to work with a group of dedicated software professionals and get on board with a fast growing, leading edge and competitive software company.

QUALIFICATIONS AND EXPERIENCE:

  • Diploma in Computer Science or related fields.
  • 1 to 2 years experience in software testing.
  • Working knowledge of SQL databases.
  • Experience in B2B Sales, Order Processing, or Accounting is an asset.
  • Experience with Dynamics CRM or Salesforce is an asset.
  • Experience developing CRM workflows is an asset.

 SKILLS, KNOWLEDGE AND ABILITIES: 

  • Communicate well with sales and other stakeholders and different levels of the organization.
  • Exceptional analytical and problem-solving skills.
  • Interested in keeping up-to-date with technology.
  • Ability to work evenings and weekends as required, in order to:
  • avoid disrupting use of services during business hours
  • attend meetings with global teams.

ABOUT US

Transoft Solutions develops innovative and easy-to-use software for transportation engineering professionals. Since 1991, civil engineers and technologists, architects, and planners across local, regional and national agencies, airport authorities, cities and ports, have all come to rely on our field-researched design solutions. Our team of engineers work closely with the world’s leading authorities such as AASHTO, ITE, TRB, TAC, Austroads, and CROW to develop highly specialized applications serving more than 40,000 users in over 130 countries. We are committed to providing best-in-class customer support through our offices in Canada, Sweden, the United Kingdom, The Netherlands, Australia, Germany, Belgium, India, and China, enabling professionals to design with confidence.

We believe in teamwork, personal growth, superb customer service and continuous improvement. We like to celebrate our successes, our milestones, and our diversity. Transoft stands behind three building blocks for success: our Customers, our Products, and our People; and culture is a very integral part of our existence. We take every opportunity to enjoy and share the benefits of having large company ambitions with small company agility. After getting to know us, you’ll find that Transoftees are passionate, curious, generous, competitive and friendly. We work hard together to exceed our customers’ expectations.

JOIN US

Transoftees are a diverse group and we all benefit from the unique ideas, experiences and talents that make up Transoft. Transoft knows that its greatest resource is the diversity of its people. We invite you to join us. We offer an attractive and competitive compensation package including pay-for-performance incentives, professional development opportunities, savings programs, group health benefits, family friendly policies and flexible work options. If you’re bright, creative, resourceful, and want to make a real difference in this world, rather than just be another ‘cog in the wheel’, join our team and start on a journey you won’t regret!

If you are bright, creative, resourceful, and want to make a real difference rather than be just another ‘cog on the wheel’, we invite you to join us. To apply for this position, please visit:

https://transoftsolutions.bamboohr.com/jobs/view.php?id=22

We wish to thank all applicants for their interest, however, only candidates under consideration will be contacted.