The CD Key is the 12 character alphanumeric key that came with your software package. This key is required, along with your license number, to install AutoTURN Pro 3D. The Installation Code is the 8 digit number displayed on startup in the Program Authorization dialog. The Authorization Key is the 16 character alphanumeric key used to authorize the software for use beyond the set grace period.

To move AutoTURN Pro 3D from one standalone computer to another, please use the Move Program procedure which is outlined in AutoTURN Pro 3D user's guide.

Please contact our Sales department via phone at 604.244.8387 or email sales@transoftsolutions.com and they will assess your requirements and ensure your network needs are met.

Please start AutoCAD®, type CUI on the command line so that Customize User Interface dialog box is displayed. In the top left section, expand Partial Customization Files, and check if AutoTURN Pro 3D is on the list and if it is marked as Unresolved.

If you have AutoTURN Pro 3D on the list and it is marked as Unresolved, please right click on it and unload it. Click on OK to close the CUI dialog box and then close AutoCAD®. Use the AutoTURN Pro 3D desktop shortcut to start it in AutoCAD® and confirm that now the AutoTURN Pro 3D toolbar or ribbon is displayed.

If MicroStation® V8i is installed after installing AutoTURN Pro 3D, the toolbar will come up blank (i.e. no icons). This issue can be remedied by copying the AutoTURN Pro 3D.dll, which can be found in AutoTURN Pro 3D folder, to the C:\Program Files\Bentley\MicroStation\mdlapps\icons folder. This is assuming that your MicroStation® software is installed in the default location. If you have MicroStation® installed elsewhere, please adjust the above path accordingly (i.e. locate the mdlapps folder and if the folder named icons is not already in there, create a new icons folder and paste our dll within that icons folder.)

Please note that for MicroStation® V8i (Select Series 2), you should copy AutoTURN.dll file into: C:\Program Files\Bentley\MicroStation® V8i (SELECTseries)\MicroStation\icons Or if you have 64-bit version of Windows, please copy the AutoTURN.dll to: C:\Program Files (x86)\Bentley\MicroStation® V8i (SELECTseries)\MicroStation\icons

In MicroStation®, please go to Workspace -> Preferences -> Look and Feel and then set the Default Tool to Selection.

Please use the following instructions:

1. Open MicroStation®
2. Go to Workspace -> Function Keys
3. On the right hand side you will have drop down list. Please select one key from that list, for example F4.
4. If you are in MicroStation® V8, on the bottom please click on button Edit, and then type the following line in the field New: MDL L "C:\Program Files\Transoft Solutions\AutoTURN X\atv8.ma" . If you are in MicroStation® XM, type the following in the Action field: MDL L "C:\Program Files\Transoft Solutions\AutoTURN X\atXM.ma".If you are in MicroStation® V8i, type the following in the Action field: MDL L "C:\Program Files\Transoft Solutions\AutoTURN X\at8i.ma"

Please note that you should adjust the file path accordingly to where the .ma files are installed on your machine. (X should be replaced with the version number)

You can also create a function key shortcut for unload by going to Workspace -> Function Keys and selecting for example F4 and CTRL, and using the following line:

• For V8:MDL unload atv8
• For XM: MDL unload atXM
• For V8i: MDL unload at8i

Emergency service vehicles are region specific, based on the type and/or manufacturer of a vehicle that the local government decides to purchase. The AutoTURN Pro 3D Create New Vehicle tool gives you the ability to create a custom vehicle based on the specifications you may obtain from the vehicle manufacturer or local fire/ambulance department, etc. For extra convenience, consider purchasing fully built emergency vehicles through our AutoTURN Extend Vehicle Libraries. Click here to learn more.

We now have Extended Vehicle Libraries available through our website and our Sales team. You can follow the link below to see the vehicles we have available:

http://www.transoftsolutions.com/vehiclelibrary

* Please note that the AutoTURN Extended Library currently only supports 2D vehicles for use with the 2D design capabilities in AutoTURN Pro 3D.

If none of the vehicles available meet your requirements, you can create custom vehicles in AutoTURN Pro 3D. In order to create custom vehicles in AutoTURN Pro 3D, you will need to have the vehicles specifications including turning capabilities. These specifications may be obtained from the manufacturer.

To create a custom vehicle, please refer to the Help -> Vehicles: To Create New Vehicles. You will be able to:

• Copy existing vehicle and edit its dimensions to create new one.
• Use one of the existing vehicle types, and enter your dimensions to create new vehicle.
• Create a new type and create your custom vehicle if there are no suitable types available.

Please note the vehicle Type defines the form of the vehicle (Number of Axles, Parts, etc). Therefore, you have to define a Type before you can specify the vehicle dimensions and create the vehicle.

The SmartPath tool Steer a Path allows you to simulate driving a vehicle in a fluid process. However, you must remember to place a section periodically by left-clicking, otherwise, the whole simulation is one section and will therefore be deleted when you use the tool Delete Last Section. This also applies anytime you have placed or generated a one-section simulation.

AutoTURN Pro 3D ships with interactive step-by-step tutorials. To play the various tutorials and see what the software can do, click Tutorials on the AutoTURN Pro 3D menu or toolbar. You can also check our website Training Services page for Self-Paced, Live Online or Classroom Training options.

There are two problems that can cause this error:

A. The Transoft Solutions License Server is not started. To check if the License Server is running:

1. Select Start ->Run, then type “services.msc” and click OK
2. In the services dialog, please ensure that Transoft Solutions License Server is started.
3. If it is not, right-click Transoft Solutions License Server in the list, then select Start

B. A firewall is blocking AutoTURN Pro 3D from accessing the License Server. To check if a firewall is blocking communications:

1. Disable the firewall, and start AutoTURN Pro 3D.
2. If AutoTURN Pro 3D loads correctly, it is likely the firewall is blocking communications. Please ensure that the appropriate port is not blocked by your firewall (by default, the Transoft Solutions License Server uses TCP port 27099).

A database open failed message indicates that AutoTURN Pro 3D is not able to connect to the local database.

AutoTURN Pro 3D is using Microsoft SQL Compact Edition (CE), please check the following:

1. Browse to AutoTURN Pro 3D workstation folder. For example, if you have used the default install path, you should then browse to (where X is a version number):
   • On Windows XP: C:\Program Files\Transoft Solutions\AutoTURN Pro
   • On Windows 7 and Vista: C:\Users\Public\Transoft Solutions\AutoTURN Pro
2. Right click on the AutoTURN folder and then select Properties
3. Click on the Security tab and check if the user has Full Control. If not, change permissions to Full Control.

A database synchronization failed error message indicates that the workstation is not able to communicate with the server database. This error will not prevent users from working with the software. However, the sharing function of the software will be disabled.

Please verify that the “SQL Server (TRANSOFTSERVER)” Service is started and running on the server (Start -> Run and type in: services.msc).

If the SQL Server services are running on the server, it is possible that the firewall on the server or on a workstation is blocking communications from the workstation to the SQL Server database. Please add the following exceptions to the firewall:

1. Port Number: 1433
2. Applications: sqlservr.exe, sqlbrowser.exe

For Windows Firewall, the procedure is as follows:

1. Browse to Control Panel -> Windows Firewall
2. In the Windows Firewall dialog box, click the Exceptions tab
3. Click Add Port then enter the following:
   • Name: SQL
   • Port Number: 1433
   • Protocol: TCP
4. Click OK
5. Click Add Program -> Browse, then add the following:
   • C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
6. Click OK
7. Click Add Program -> Browse, and add the following:
   • C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
8. Click OK

Please browse to License Server folder. If you have selected a default installation path, then browse to: C:\Program Files\Transoft Solutions\License Server

Right click on the License Server folder, select Properties and click on the Security tab. Please check if the SYSTEM is on the list and that it has Full Control. If the SYSTEM is not on the list or does not have Full Control, please add it and change permissions accordingly to allow Full Control for the SYSTEM.

After that, reinstall AutoTURN Pro 3D.

AutoTURN Pro 3D supports Polygon Mesh and Polyface Mesh as terrain surfaces. Some applications will generate a terrain surface with discrete triangles in the form of a 3D face. At the moment, we have found the following ways of converting this terrain type into a Polyface Mesh so that AutoTURN Pro 3D can deal with it.

1. For AutoCAD® versions 2007 to 2009, please download the 3DSOUT utility from http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=9481286&linkID=9240618

• INSTRUCTIONS: Using the 3DSOUT arx application, you will be able to select all the 3D faces and generate a 3ds file. Then in the AutoCAD command line, use the 3DSIN command and select your generated 3ds file. When the 3ds file is imported into a dwg file, it will become a polyface mesh and you will be able to use it in AutoTURN Pro 3D.

2. For AutoCAD® versions 2010 and later, please download the FBX® Converter from http://usa.autodesk.com/adsk/servlet/pc/item?id=10775855&siteID=123112

Please note that we suggest downloading the following version: FBX® 2011.3.1 Converter
http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=16126812

• INSTRUCTIONS: Save your terrain drawing as a dxf file first. Then use the FBX® Converter to convert it to a fbx file. Use the FBX® Converter again to convert the fbx file into a 3ds file. After that, in the AutoCAD® command line, use the 3DSIN command, and select your generated 3ds file. When 3ds file is imported in a dwg file, it will become a polyface mesh and you will be able to use it in AutoTURN Pro 3D.