Technical Support

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Our technical support, engineering, and quality assurance departments are managed jointly, so that our support personnel are always well informed of new product functionality and issues can be quickly resolved. The quickest way to get help from our support team is to complete the online form below. Fill in your details and then click SUBMIT to send your request to us directly.

North America and International Support Hours: 6:30am - 6:30pm PDT (Monday – Thursday) | 6:30am - 4:30pm PDT (Friday) | Phone: 1.604.244.8387

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Contact Information
* Company *
* Country *
* State/Province
* City *
* Name *
* Telephone *
* Email *
License Information
* Product *
* Product Version *
* Platform *
* Platform Version *
* License Type *
* License Number *
* Operating System *
Maintenance Assurance Program Information
Are you a Maintenance Assurance Program (MAP) client?
What is your Maintenance Assurance Program (MAP) number? *
Please enter your technical support question below. If you are requesting a new authorization key, please tell us why.

Transoft Solutions Inc. takes every precaution to protect user information. All users in our database and users that submit any information via our web site are protected both online and off-line to the best of our ability. Notice: By supplying my contact information, I am authorizing Transoft Solutions and its affiliates to contact me (via email, phone and/or mail) about its software products and related services, including announcements of special promotions. I understand that I will have the opportunity to opt-out of future communications at that time.

Please visit http://www.transoftsolutions.com/privacy for information on Transoft Solution’s privacy policy.

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