IT Systems Admin

Rotterdam, South Holland
Europe, Middle East & Africa

Have a passion for software? Join a world leader and make a difference! Transoft is making a huge difference to the transportation planning and design community. With offices around the world, Transoft Solutions is an international leader in the development of innovative software for the civil/transportation engineering profession.  Last year the company celebrates its 25th year and we are proud of the extent of our user foot print – over 30,000 users in 120 countries worldwide.  The company’s success is a result of our amazing work culture, our innovative and highly sought-after products, and the superb customer service we deliver.

ABOUT THE OPPORTUNITY

We currently have an opening for an IT Systems Administrator at our office in Rotterdam, The Netherlands. This is an exciting opportunity for an IT professional who wants to develop with a rapidly growing company. The EMEA region is an important market for Transoft and we have been expanding rapidly with offices in Germany, the UK and Belgium.

The System Admin ensures that Transoftees can continue to do what they do best. Accountable to the IT Manager (at our head office in Vancouver), you will be responsible for IT services within the EMEA region (and other regions as required) by delivering operational and functional support to Transoft’s network and helpdesk. Applying industry best practices, you will ensure system availability and reliability while strategically seeking out improvements to compliment or enhance existing systems and procedures.

Key Responsibilities:

  • Ensure the Helpdesk responds professionally to user requests within service level objectives.
  • Participate in 24/7 monitoring and support of production resources.
  • Ensure company data and critical systems are protected against threats like failures, theft and fire.
  • Proactively monitor all critical systems to identify problems before they result in failures.
  • Provide office support for phone, conferencing and office access control.
  • Create and manage IT Documentation.
  • Working with IT Management to identify opportunities to promote business innovation through the successful implementation of technology.
  • Provide project support as directed by the IT Manager.

ABOUT YOU

You love what you do because you love technology AND you love to assist others in doing what they love to do. You can communicate “tech speak” to both “techies” and “non-techies”. You can see the big picture and love the details. You understand how everything fits together and have a can-do attitude. You want to work with a group of dedicated professionals and get on board with a fast growing, leading edge and competitive software company.

Experience and Qualifications:

  • Post-secondary degree/diploma in Information Technology, Computer Science or related field.
  • Industry certifications like: MCITP, MCTS, MCSE, CCNA, Network+, Security+.
  • At least 3 years of IT Systems Admin experience in a 100+ network user environment.
  • At least 3 years of experience deploying and managing MS-Windows Servers (2012 and later).
  • At least 1-year experience administering a virtual environment (VMWare and/or Hyper-V).

Knowledge, Skills and Abilities:

  • Through observation, you exercise deductive reasoning in diagnostics and troubleshooting, using best practices to solve problems. You notice all the details and you have demonstrated an ability to troubleshoot, analyze and research, and develop solutions to problems.
  • You are customer focused and can manage multiple priorities and customer demands, working towards targets that will improve the overall quality of IT Services.
  • You intuitively find, explore, develop and present information on best practices to management and customers in order to meet current and/or future needs.
  • You have a good command of the English language and can communicate effectively, respectfully, and tactfully. You understand that listening is an important part of communication and very important part of customer service We would consider the fact that you can speak other European languages a big plus.
  • You have applied skills in IT hardware, software and services from laptops to servers, switches and routers. You possess strong DHCP, DNS, TCP/IP, Active Directory and Group Policy administration skills; Windows Server and Desktop administration skills; and MS Office skills.
  • You keep up with technology and best practices. You know that independent learning benefits you and Transoft.
  • You are a highly organized and highly detailed-oriented, self-motivated, team and goal-oriented individual. You thrive in a team and understand matrix environments.
  • You can handle flexible work hours, understanding that the time differences between Rotterdam and Vancouver may require work hours outside of a normal schedule from time to time. You are available after-hours as needed for maintenance, project work or emergencies.
  • You can lift computer equipment as needed (up to 7kgs).

ABOUT US

Transoft Solutions Europe B.V. is a subsidiary company of Transoft Solutions (International) Inc., Canada. Transoft is the global leader in transportation engineering software. Since 1991, we have invested in people, software, and technology to help our clients achieve their full potential. But we’re not just in the business of developing engineering software; we also believe in delivering outstanding sales and technical services.

We believe in teamwork, personal growth, superb customer service and continuous improvement. We like to celebrate our successes, our milestones, and our diversity. Transoft stands behind three building blocks for success: our Customers, our Products, and our People; and culture is a very integral part of our existence. We take every opportunity to enjoy and share the benefits of having large company ambitions and small company agility. We are engineers and developers, account managers and marketers, accountants and administrators. Yes, we might be professional nerds, but after getting to know us, you’ll find that Transoftees are passionate, curious, generous, competitive and friendly. We work hard together to exceed our customers’ expectations. We also believe that it is important to leave this world in a better place and we strive to give back to our communities. Transoftees are a diverse group and we all benefit from the unique ideas, experiences and talents that make-up Transoft. We know that are greatest resource is the diversity of our people.

JOIN US

We invite you to join us. If you’re bright, creative, resourceful, and want to make a real difference rather than just be another ‘cog on the wheel’, join our team and start on a journey you won’t regret! We offer an attractive and competitive compensation package including pay-for-performance incentives, professional development opportunities, family friendly policies and flexible work options.

To apply for this position, please visit:  https://transoftsolutions.bamboohr.com/jobs/view.php?id=28

All applications must be in English language.

We wish to thank all applicants for their interest, however, only candidates under consideration will be contacted.