Anyone who pays for a service expects satisfaction, but can satisfaction be quantified? Does satisfaction have the same meaning for everyone and how is it measured? In airport operations and planning, it is usually restricted to the concept of Level of Service (Los). Learn what role that a comprehensive airport management and planning simulation tool such as ArcPORT plays in assessing LoS.

Learn about how ArcPORT assisted Landrum & Brown in their project at San Francisco International Airport through scenario definitions, simulations and by visualizing the results of their decisions.