Transoft Support

We take pride in delivering complete customer satisfaction. Get help with products, downloads, technical support, and more.

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International Support

Americas / International +1 604 244 8387
Mon - Thur 6:30am - 6:30pm PT
Fri 6:30am - 4:30pm PT
EU/Middle East/Africa +31 (0) 10 258 78 78
Mon - Fri 9:00 - 17:00 (CET)
United Kingdom +44 (0) 3451 303040
Mon - Fri 9:00 - 17:00 (GMT/BST)

My Transoft Portal

Transoft's product enhancements are periodically released to provide access to new features, fixes, and security updates. For many products, you can find these updates and download them directly from My Transoft Portal.

Software License Agreement

For information on terms and conditions detailing the usage of our software, please refer to Transoft’s Software License Agreement (SLA).

Software FAQ

Search our extensive product knowledgebase that address some of the most frequently asked questions regarding Transoft‘s software.

Help Desk

Find answers to your issues on a variety of topics or request Technical Support. Get help with downloading and installing your software, managing your account, product compatibility and much more.

Licensing Options

Transoft offers a range of licensing options to help small, sole proprietorships right on up to the largest multinational organizations meet their transportation design and analysis needs.

Project Support Services

Need assistance with custom drawings and content creation related to your project design work? Transoft’s team of consultants can help. We deliver fast and helpful services for clients requesting additional assistance with drawings and simulations related to their project design work.

Get in touch with us

We are committed to providing extraordinary client services and support.

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