Licensing Options

Transoft Solutions offers a range of licensing preferences for the majority of our software. These different options were developed to help small, sole proprietorships right on up to the largest multinational organizations meet their transportation design and analysis needs in the most efficient manner possible. Transoft Solutions software uses our own proprietary licensing technology that allows for ease of deployment and flexibility to upgrade at anytime.
User Subscription
Team Subscription

User Subscription

User Subscription license is a model where a set number of Subscribed Users can access the software through their unique logins and passwords for a predetermined length of time (e.g. 12 month terms). The software can be installed on multiple workstations.

Each Subscribed User represents one individual and their login and password, which cannot be shared with other users. Software activation is an easy process and can be done over the Internet.

 

Why Choose the User Subscription License Option

User Subscription license offers a cost-effective way for small businesses to start with one user and grow by adding additional users. For larger organisations, it will offer more flexibility in user administration and management via the My Transoft Portal. Furthermore, it can easily handle scalability and budgeting as per the business needs defined by the number of users.

Contact Us to Purchase
Phone

+44 (0) 3451 30 30 40

Email

[email protected]

Online

Product Inquiry Form

Key Benefits & Value of Upgrading to User Subscription License

 

  1. Automatic Updates & New Features
    Software updates, new features and libraries are important but not always free. With User Subscription receive bug fixes, compatibility updates and feature upgrades automatically—without any further investment.
  2. Enhanced Scalability & User Management
    As your business needs change, so does the number of software licenses you may require. With the User Subscription offering you have the ability to add and reassign users, allowing you to manage costs and budgets more comprehensively, along with user-level reporting.
  3. Access to Software
    Working from home, on the road or anywhere else? You can access the software from anywhere, whether it be on your laptop or personal desktop with the Azure AD SSO single-login. Single-login allows a user to seamlessly access multiple applications with one set of login credentials anywhere, anytime, and on any device*.
  4. Unlimited Technical Support
    Receive premium assistance for all your deployments and technical support needs with a dedicated phone line and email. If needed, you may request a 1:1 support session with product experts.
  5. Invitations to Webinars
    Join our regular product focused webinars. These live webinars are a great way for you to learn how our software can help streamline your design process to help lower projects costs.
  6. Flexible user license options
    Choose from single to multiuser packages to help meet your evolving business needs. Contact our sales team for full details.

 

Do you have more questions about User Subscription? See the FAQ here

 

 *You can login on one device at a time.

By switching to a User Subscription License (USL), you will benefit from receiving all the latest and greatest
software updates with excellent technical support, web-based admin console (license management) and more.

  • Latest and greatest product capabilities – Get access to an ongoing stream of innovation, updates to core
    products and additional capabilities as soon as they are available, at no additional cost.
  • Simplified IT administration – Switching to USL provides you with the opportunity to clean up years of
    complex perpetual contracts, eliminate unused licenses, and a move to a User Subscription contract helps
    you align with the true needs of your organization.
  • Manage your changing business needs with enhanced scalability and user management.
  • Login from anywhere, anytime on your laptop or personal desktop with Azure® Active Directory Logins.
  • Receive premium customer support.
  • Flexible user license options from single to multiple user packages to meet your business needs.

The USL option is available for specific products. Please see contact our sales team for more information.

Free support is only provided for USL, or perpetual licenses with MAP. When you call into technical support you
will be required to provide your license number and they will inform whether you qualify for free technical support
on that license.

Yes. While you can’t use the software on different computers at the same time, you can install the software on
more than one computer and activate (sign-in) on one workstation at a time.

Contact our sales team who can discuss the pricing options available.

Yes, a subscription license requires each workstation to have an internet connection to use the software.
However, once you have signed in successfully, the software will permit you to work offline temporarily such
as when traveling. There are no additional steps required from the user and the software will work seamlessly
without internet up to 30 days after the last login. Please contact our technical support team if there are special
circumstances that the workstation will not have an internet connection.

No, when you switch to the USL, your previous license will be invalidated, and you will be issued a new license
number. A simple workstation deployment is required to reconfigure all existing workstations to use the new license type, so you will be given 30 days of transition time to complete the conversion before your original license
is disabled.

If you have an existing Site License and you choose to upgrade to USL, you will be issued a new license of the
software. Once your order has been completed, the previous Site License will be deactivated after 30 days.

To reconfigure your workstations to use the new license, either run the Workstation installation on each machine,
or run the server installation to create a deployable MSI installer that you can push out to your users through the
active directory. If you need more than 30 days to transition, please contact Transoft Solutions technical support.

When your MAP is due for renewal, you can choose from the following options:

  1. Switch your product to USL for a discounted price.
  2. Renew your existing MAP for one year.

If you do not renew your MAP before it expires, you continue to have the right to use your perpetually licensed
software but lose access to the following benefits:

  1. New releases of your software.
  2. Compatibility upgrades.
  3. Free Technical support.

USL gives even small businesses truly enterprise-grade device management tools. Get access to all new updates
and new features along with unlimited direct telephone, email and web support and more:

  • Free software updates and version upgrades
    (including CAD compatibility).
  • Priority technical support.
  • Flexible user license options and user management.
  • Favorable pricing.
  • Accessibility from any computer.

If you prefer to stay on MAP, you will continue to receive the benefits of that plan, including technical
support and product updates, for as long as you continue to renew. You can move to a subscription during your next renewal period.

  • Free software updates and version upgrades (including CAD compatibility).
  • Priority technical support.

The process of adding a user to the portal and granting them access to USL is simple:

  1. Find your USL page in the portal.
  2. Use the Assign User Subscription option to invite an end user to your license by email address.

For very large organizations, we recommend using the invitation link option where you can distribute an invitation
link to your end-users that will allow them to self-register.

Yes, you can reassign a license to another user. Note that reassignments are meant to handle employee turnover
throughout the year and the number of reassignments allowed has a limit. You can reassign any user who has
not used the software yet in the current subscription term.

Team Subscription

Team Subscription License (TSL) is a new cloud license option that is intended to support casual or occasional users of the software. The size of a Team Subscription License is represented as a number of allocatable seats.

Why Choose the Team Subscription License Option

While User Subscription Licenses (USL) are better for dedicated users, Team Subscription Licenses can be a good complement to these if your organization has occasional, less heavy users of the software.

HOW IT WORKS

Each user of a Team Subscription license must have an account in the My Transoft Portal to request a license. Internet access is required for this process.

When an end user starts the software product on their workstation, the software will connect to the My Transoft Portal and will determine if any of the seats are available.  If they are, a seat will be allocated and dedicated to that end user for a period of 24 hours, the end user will have unrestricted access to that seat for the duration of the 24-hour period. At the end of the 24-hour period the seat allocation will automatically expire and another user will be able to claim it.

Once all the Team Subscription License seats are allocated at a given time, no other end user will be able to use that license until the 24-hour period expires and one of the seats is automatically deallocated.

Contact Us to Purchase
Phone

+44 (0) 3451 30 30 40

Email

[email protected]

Online

Product Inquiry Form

KEY BENEFITS OF TEAM SUBSCRIPTION LICENSE

  1. More flexibility for your team members
    Allows access to software for casual users without having to spend on dedicated licenses for all users
  2. Less administrative effort by IT
    Easy access to software for casual users without IT having to allocate or transfer licenses amongst team members, self-administered by users with automatic 24-hour lock
  3. Combined Team & User Subscription option
    Flexibility of mixing plans according to the needs of different user types
  4. Automatic Updates, new features, and content
    Bug fixes, compatibility, new version releases, or vehicle guidelines are automatically available to you.
  5. Easily manage your changing business needs
    With enhanced scalability and user management.
  6. Install the software and log in from anywhere
    Access your workstation, laptop, or personal desktop with Single Sign-on.
  7. Unlimited Technical Support
    Receive premium assistance for all your deployments and technical support needs.
  8. Invitations to learning-focused webinars
    Attend learning-focused webinars from our product experts, and learn how our software can help streamline design processes.

 

A Team Subscription License is a new cloud license option that is intended to support casual or occasional users of the software and is a good complement to a User Subscription License for dedicated users.

To request a license, each user of a Team Subscription License must have internet access and an account in the My Transoft portal.

The size of a Team Subscription License is represented as a number of allocatable seats. When an end user starts the software product on their workstation, they will be connected to the My Transoft portal. If a seat is available, it will be allocated and dedicated to the end user that will have unrestricted access to that seat for a period of 24 hours. At the end of the 24-hour period, the seat allocation will automatically expire, and another user will be able to claim it.

Once all the Team Subscription License seats are allocated at a given time, the license will be unavailable until the 24-hour period expires, and one of the seats is automatically deallocated.

The My Transoft portal provides frequency indicators in the License Information section as to how often a particular user has been allocated a seat within a license. If the frequency is high, the end user is likely a good candidate to be transitioned to a dedicated User Subscription License.

If you are installing a Team Subscription license on a single workstation, start the product setup, choose Set up a workstation and enter the CD Key and license number that is displayed in my.transoftsolutions.com.

If you are installing a Team Subscription License that is used by multiple users, we recommend you run the Set up a Server option.  In this option you will have the option to install the Data Sharing features (if the product supports it) and you can generate an MSI deployment that can be installed silently or pushed through Active Directory to the user’s systems.

Single Sign-on and User Provisioning will allow you to integrate the access of your end users to the portal and the software using their organizational credentials through the company’s Identity Provider.

The My Transoft portal supports the SAML 2.0 protocol which is compatible with most Identity Providers including Microsoft Azure AD, Okta, JumpCloud, OneLogin, and others.

You can also enable the SCIM 2.0 Protocol for User Provisioning if your Identity Provider supports it. User Provisioning will allow you to assign users and groups within your Identity Provider to the portal and have the user accounts automatically synchronized with the My Transoft portal.

The following features are supported through user provisioning:

  1. Adding a new user to the portal.
  2. Disabling user accounts.
  3. Removing/Offboarding users:
    The user assigned to a User Subscription License or a Team Subscription License and removed through the Identity Provider will be automatically unassigned from the license. This will use up a reassignment for User Subscription Licenses if the user has accessed the license during the current term.
  4. Updating user accounts:

Occurrences like email address changes will automatically be synchronized into the portal.

Details on setting up Single Sign-on are available in our online Help system:

https://onlinehelp.www.transoftsolutions.com/installation/en/1-0/#Using_Single_Sign-on_Authentication.html

To access a Team Subscription License, the user should be assigned to the license in the portal.

We recommend that you set up Single Sign-on and User Provisioning so that your end users can automatically be assigned to the portal. Team Subscription Licenses are set by default to allow auto-registration. This means that an end user that already has an account in the portal can simply run the software and get registered to the License on the first run. No additional steps are required.

Besides auto-registration, you can use any of the User Subscription License assignment options available for Team Subscription Licenses. For more information, see: https://helpdesk.transoftsolutions.com/hc/en-us/articles/360042196694-How-do-I-assign-users-to-my-license

This is a very common configuration.

Your high-occurrence users of the software should be using User Subscription Licenses, and your lower-occurrence users of the software should be using your Team Subscription License.

The recommended way to set this up is to add your entire potential userbase into the portal, deploy the workstation software on every system, and then select the Team Subscription License Auto-Registration option. After that, you should identify and manually assign only the high-occurrence users to the User Subscription License (you can also invite those users by e-mailing them a link).

With this configuration, your high-occurrence users will be dedicated to the User Subscription Licenses.  Any lower-occurrence user will be automatically registered to the Team Subscription License by simply starting the program.

There is no need to be concerned about having the same person registered to both the User Subscription License and the Team Subscription License. If this situation occurs, the software will always prefer the dedicated User Subscription License.

If you want to promote a user from the Team Subscription License to the User Subscription License, you can simply assign them to the User Subscription License, and that will be their preference thereafter.

Yes, they can. However, they must have been allocated a seat shortly before their trip.

To prepare for offline use of the Team Subscription License:

  1. Prior to leaving on a trip, start the application and get allocated a seat from your Team Subscription License. If the allocation expires prior to your leaving, the application will still work for seven days while no internet is available. After the seven-day offline period expires, you must go back online so a seat can be re-allocated to you.
  2. Leave on your trip.
  3. If you were allocated a seat the last time you ran the application, you will still be able to run it in a situation where there is no internet connection.
  4. The application will continue to work for up to seven days while you are offline. The license will still be returned to the pool after 24 hours so other users will not be denied access to the application once your original allocation expires.
  5. If, at any time during your trip, you connect to the internet and start the application, it will close your session and attempt to re-allocate a seat. If no seats are available at that moment, you will no longer be able to use the application.

Note that users who often travel and spend substantial time with no internet connection might be more suited to use a User Subscription License that will make it possible to run an application offline for up to 30 days.