Maintenance Assurance Program (MAP)

With our Maintenance Assurance Program (MAP), you receive premium assistance for all your technical needs. Subscribing to the MAP gives you freedom from costly upgrades, unexpected staff downtime, or any disruptions due to operating and CAD system conflicts without the concern of per incident charges.
MAP subscriptions are available for our major software offerings and can be applied to an existing product license.

Download the Map Brochure

The Benefits of Being on MAP

For a low annual cost, a MAP subscription allows our clients to enhance the value of their software investment with access to the latest releases and services that can help improve project workflows. Being on MAP gets you:

Cost Protection
  • Access to free software version upgrades prior to the general public release
  • Free software updates with priority notifications sent to you directly
  • Avoid cost fluctuations and lengthy approval processes for upgrades by incorporating a fixed annual maintenance fee to your budget

Priority Support Treatment
  • Priority tech support via telephone or email with unlimited help requests
  • Front-of-the-line authorization key administering
  • Front-of-the-line Project Support Services (PSS)** handling for your requirements
  • Receive news of upcoming upgrades and updates before the general public

Exclusive Privileges
  • Advanced notification of new software update and upgrade releases
  • Operating system change assistance from our Technical Support Department
  • Access to all software demos and recorded, online presentations
  • E-Newsletters sent directly through email
Become a MAP Subscriber
Protect your investment. Contact an Account Representative about adding MAP to your current software lineup.
PHONE (EUROPE, MIDDLE EAST & AFRICA)
+31 (0)10 258 78 78
HEAD OFFICE (VANCOUVER)
1.604.244.8387
*Terms subject to change without notice
**Transoft Solutions offers Project Support Services (PSS) intended to meet the needs of customers requesting additional assistance with drawings and simulations related to their project design work.