Types of Data we collect
When attending our trade shows and other in-person events, using our website and signing up for certain selected services (such as notification of offers), users must first register. During registration, users are required to give their contact information (such as name, email address, postal address and phone number). For internal purposes, we use this information to communicate with users and provide requested services, and, for our website visitors, to provide an interactive experience, and access to some of our services such as technical support. We may also collect demographic information (such as job title and purchasing responsibilities, company information and professional certification).For our services that require payment (such as certain events, products and subscriptions), we also collect credit card information (such as account name, number and expiration date), which is used for our, or our agents, invoicing purposes only and is not otherwise shared.
How we collect data
How we share information
We do not share personally identifiable information with third parties, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by law or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, such as Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
How we process Personal Data
TSUK processes personal data on the following basis: Consent – when you complete our sign-up form on our website you will be sent a ‘double opt in’ email from which you can confirm your request to opt-in to receive our marketing. You may withdraw this consent at any time and the request will be actioned promptly. You can exercise your right to withdraw from receiving marketing communications being sent to you by using the unsubscribe link included in every marketing email. Legitimate Interests – we also process personal information for legitimate business purposes, which includes some, or all, of the following:
where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
where processing is required to enable us to service a business contract which you are associated with
to better understand how people interact with TSUK including (but not limited to) website, telephone and other forms of communication
you have expressed an interest in doing business with TSUK other than via website (for example telephone communication)
to provide communications which we think will be of interest to you
to monitor the effectiveness of our marketing campaigns
You may request details of personal information which TSUK hold about you at no cost. If you would like a copy of the information that is held on you by TSUK please email firstname.lastname@example.org or write to Transoft Solutions (UK) Limited, Ardenscroft Court, Ardens Grafton, Alcester, Warwickshire, B49 6DP, UK.The accuracy of the personal information we hold is important to us, if you believe that any information is incorrect or incomplete, please email or write to us so that we can promptly rectify any information found to be incorrect.