Fast-Time Simulation

Model, Visualize, and Analyze Airport Passenger Terminal Capacity and Operations

AirTOP’s Terminal module extends the software’s capabilities into the passenger terminal. Sophisticated multi-agent models of complete airport terminals can be quickly built and simulated in 2D and 3D, allowing designers, planners, airlines, airport operators and any other stakeholder to evaluate their designs, processes or system changes, infrastructure modification or expansion requirements and conduct what-if analyses, before incurring significant costs.

With AirTOP Terminal, users can precisely model, analyze and visualize, in fast-time, all passenger (and their items) processes, focusing on the terminal as a whole or individual facilities. The module also offers dynamic features for operational analysis, allowing operations teams to understand the resources needed at any given time of the day.

See Features

Analyze passenger terminal performance, capacity, and resource allocation by modeling operational processes and people & baggage flows.

See Features

Platform Compatibility

Platform Requirements

Java 17 64-bits

System Requirements

Full support for 64-bit operating systems

Windows® 8 or later

MacOS® X 10 or later

Linux kernel 2.6 or later (e.g. Ubuntu, Fedora, RHEL)


What Makes AirTOP Terminal Unique

Visualize in 2D or 3D

View 2D and 3D models of passengers, visitors, and baggage throughout the terminal.

Review processes and systems​

Simulate terminal processes including check-in, passport control, security, baggage claim, and retail areas, while dynamically calculating resource requirements.

Optimize operations

Assess the impact of infrastructure modifications, including associated construction, area closures, and re-routing of passengers.

Validate planning designs

Evaluate how different design choices facilitate or impact improved terminal operations.


Assess Passenger Terminal Performance, Capacity and Operations

AirTOP Terminal provides a platform to evaluate and communicate the effectiveness of new or revised terminal layouts or operational processes, maximizing benefits and minimizing costs.

  • Simulate and visualize processes and systems
  • Analyze capacity
  • Measure Key Performance Indicators (KPI)
  • Model terminal processes

Explore Features

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Key Performance Indicators

AirTOP Terminal has built-on functionalities to assess IATA Level of Service (waiting times, space and seating capacity) and other Key Performance Indicators (KPI) such as walking distances, walking times, throughput (dynamic) capacity, and more. In addition, AirTOP Terminal allows users to create their own customized reports, seamlessly. All reports can also be exported in CSV format and used on other third-party tools (for example Excel®, Power BI® and Tableau®).

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Calculate Dynamic and Static Capacity

AirTOP Terminal can be used to calculate both dynamic and static capacity. The software comes with a built-in feature that calculates the number of check-in resources needed at any (user-defined) interval of time for a given demand (number of passengers) and target (the Level of Service to be maintained), for example queueing time cannot exceed 10 minutes. The module also offers a dynamic resource calculation feature ⃰ , which calculates the number of resources that need to be conditionally opened at any (user-defined) interval of time, for example open more immigration counters if a new international flight has parked at the stand.

* This feature includes software developed by
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Model Passenger Terminal Processes

AirTOP Terminal is capable of modeling any process occurring inside the passenger terminal facility. Users can model complete terminal facilities from terminal entrances to departure gates (departures) and from arrival gates to terminal exits (arrivals), including transfers. Alternatively, users can also model specific airport processes such us check-in, security, reclaim, and more, without the need to model the complete terminal facility, ultimately saving time and costs.

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Departure Processes

Public departure hall and check-in: Evaluate different check-in allocation alternatives, analyze the impact of a new schedule or additional flights on existent facilities, assess the impact of new resources (common-use self-service (CUSS) kiosks, automatic bag drops (ABDs), etc.).
Security screening: Evaluate the impact of new regulations or new technology on the security process. Determine resource requirements throughout the day.
Retailing and advertisement: Evaluate the exposure to billboards and develop other marketing variables. Evaluate the time passengers and visitors have available for shopping while being in the Terminal.
Departure lounge: Evaluate different alternatives of departure gate and lounge allocation and its impact on seating facilities and space available.
Boarding processes: Evaluate the impact of boarding strategies on boarding time and congestion in the terminal.

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Arrival Processes

Arrival hall and Passport control: Determine the width of corridors or escalators/elevators requirements. Evaluate the impact of deplaning on immigration facilities. Evaluate the need for resources throughout the day.
Transfer analysis: Evaluate in detail all transfer facilities.
Baggage reclaim and customs: Evaluate the performance of different reclaim allocations. Assess the impact that bag delivery has on the terminal’s Level of Service. Size the need of custom facilities.

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Trajectory Density Heat Map

With AirTOP Terminal, it is possible to generate trajectory density heat maps. Depending on the number of passengers that used the same path during a simulation, the color of the trajectory will change from red (high number of passengers) to blue. The thresholds and the colors can be defined by the user.

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AirTOP Reporter

The AirTOP Reporter allows users to quickly retrieve, visualize and aggregate simulation results. It generates plots and tables exportable to spreadsheets or images to be used in external analysis and reporting tools. It is also possible to generate rolling periods. Rolling period reports can be used to generate a graph or to highlight areas in different colors based on the threshold values.

Licensing Options

Transoft offers a range of licensing options to help small, sole proprietorships right on up to the largest multinational organizations meet their transportation design and analysis needs.

Network License

A Network license allows everyone within an office location to access the software from the company server with one person concurrently using at a time. Network licenses are not tied to a particular workstation or user. Multiple Network license seats can be purchased, and a license server keeps track of how many licenses are in use at one time. When Transoft’s software on a Network license starts, it first checks to see if a Network license is available to use. If so, a license is then checked out from the pool of licenses. When a user exits the application, the license gets checked back into the pool making it available to other users.

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Transoft's product enhancements are periodically released to provide access to new features, fixes, and security updates. For many products, you can find these updates and download them directly from My Transoft Portal.

Software License Agreement

For information on terms and conditions detailing the usage of our software, please refer to Transoft’s Software License Agreement (SLA).

Software FAQ

Search our extensive product knowledgebase that address some of the most frequently asked questions regarding Transoft ‘s software.

Help Desk

Find answers to your issues on a variety of topics or request Technical Support. Get help with downloading and installing your software, managing your account, product compatibility and much more.

Licensing Options

Transoft offers a range of licensing options to help small, sole proprietorships right on up to the largest multinational organizations meet their transportation design and analysis needs.

Project Support Services

Need assistance with custom drawings and content creation related to your project design work? Transoft’s team of consultants can help. We deliver fast and helpful services for clients requesting additional assistance with drawings and simulations related to their project design work.



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